| Designing to the Market Wilton P. Hebert Health & Wellness Center at the St. Elizabeth Hospital By Donald DeMars |
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| One of the most challenging aspects of facility design is creating an environment that best suits your market. For instance, if you build a multi-million dollar state-of-the are health club in an area comprised mostly of young, working class families, your doors will likely close due to lack of sales. Likewise, if a neighborhood, no-frills gym opens in an affluent area, it's not likely to offer the "extras" area consumers demand. That's precisely what made our task in designing a wellness center at the St. Elizabeth Hospital in Beaumont, Texas, unique. Beaumont, a pioneering oil town located in southeast Texas, includes an interesting mix of blue-collar and white-collar workers, with an average age of 33. It has one of the world's largest refining and petrochemical complexes, as well as shipyards, lumber, pulp, paper and rice mills. With a population of approximately 116,000, the city is a major supplier of both sophisticated medical equipment and precision equipment. Because of Beaumont's socioeconomic mix, it was important to design a facility that provided sophisticated programming, as well as more entertainment-oriented, leisure/recreational fitness for the entire community. Although previous market studies had recommended a facility size of 53,000 square feet, a market analysis performed by DDI Development Services projected a need for a larger, more family-oriented facility of approximately 65,000 square feet. The additional space was needed for an expanded nursery/childcare area, a Kid's Club for ages 7-12, children's changing rooms, a family-oriented restaurant, and additional outdoor amenities such as a family pool, tennis courts, sand volleyball courts and a children's wading pool. Although Beaumont has a population of less than 125,000, the surrounding trade area incorporates almost 350,000 people, with few family-oriented facilities in the area. And while fitness is traditionally a "convenience industry," in which most members will not drive more than 14 to 20 minutes to visit their fitness center, in a semi-rural area like Beaumont, people willingly drive further, especially for a facility and program that is new and adds to the quality of their lives. From a competitive positioning standpoint, and after reviewing all of the other fitness facilities in Beaumont, it was obvious that "the family approach" was just what the market needed. More than 40 percent of the population in Beaumont is between the ages of 25 and 54 (the key consumer age range for fitness participants), and more than 20 percent of the population is 18 years of age. Most households are two-income. Beaumont is located 85 miles east of Houston, 280 miles west of New Orleans, and 35 miles north of the Gulf of Mexico. It averages 53 inches of rainfall a year. This was particularly challenging with regard to the mechanical design of the facility. The high humidity normally associated with fitness facilities is amplified tenfold in Beaumont, and both air conditioning and ventilating systems were designed to accommodate these special environmental concerns. Our building concept for the Wilton P. Herbert Health & Wellness Center attempts to articulate a less institutional structure, with elevations, playful building massing, landscaping and other features all working together to present a warm, appealing and exciting environment for the consumer. Master-planned with an outdoor pool, tennis courts and running track, much of the facility is open to the public including the entrance lobby, restaurant, outdoor patio and pro shop. The childcare and Kid's Club areas are both positioned on the ground floor and adjoin the pool and gym and their own dressing areas for convenience during children's programming. Because the overall design concept is family-oriented, the center offers the entire community a non-intimidating, social environment to meet friends, exercise, take classes, recreate and reach for a higher quality of life. Runners can work out at the St. Elizabeth wellness center regardless of weather, with both outdoor and indoor cushioned tracks. In the exercise area, the latest cardiovascular fitness equipment, including stair climbers, treadmills and computerized bikes are featured. Three lines of strength training equipment are available, and a separate free-weight studio is provided. Once the workout is complete, members can relax with whirlpools, steam rooms and saunas, or enjoy the outdoor sun deck. Men's and women's locker rooms are available with towel service, soap and shampoo. To fuel tired bodies, the Healthy Options Café is located on the first floor with a complete menu of heart-healthy meals and snacks. Just for Kids Workouts aren't just for grown-ups anymore. St. Elizabeth Hospital believes in spreading the benefits of health and wellness down to the youngest generation. The Wilton P. Herbert Health & Wellness Center offers fitness activities for every age with the belief that if children are taught early about the importance of good health and exercise, they will carry these habits with them into adulthood. With this encouragement, their generation may not struggle with the starts and stops of a regular exercise program that so many adults face today. For children six months up to 11 years, the Health and Wellness Center offers a section called the Kid Fit area. Here, children will find a brightly painted room featuring friendly dinosaurs on the walls and activities for every energy level. Foam balls and tumbling blocks offer a safe way for active kids to get a fun workout, while "hop" and board games create alternative diversions. For quieter moods, there are TV's and VCRs for viewing movies and infant swings that allow for naps while Mom or Dad works out. Each month the Kid Fit program features a different theme with special activities. For example, February was Heart Month, and kids learned about cardio fitness. Fitness specialist helped the children listen to their hearts with a stethoscope and provided educational coloring activities related to the heart. Other monthly themes have included rodeos, Mardi Gras and beach themes. The purpose is to add a fun dimension to fitness, in addition to the educational aspects. The Kid Fit program offers separate rooms for infants and older children to accommodate the differing needs and abilities of each age group. Trained childcare specialists who are CPR-certified supervise the children in the Kit Fit area, and an appropriate staff-to-child ratio is always maintained. For those young people who fall between the Kit Fit age and the age of full membership (16 years) there are special activities and times for their use of the center. Under a family membership, young adults (ages 12 to 15) may have extensive use of the facility during Family Time. Every Friday from 4 pm to 8 pm and Sundays from 2 pm to 6 pm parents may bring their teens to enjoy the center. Family Time is designed to involve parents and their children in exercising together. Activities offered include: Pool activities (relay races, water volleyball, free swim) Racquetball and wallyball Sand Volleyball Running on the outdoor track Aerobics Basketball Just for kids, the Cardiokids program combines nutrition classes with fitness for fun and educational workouts. Nutrition classes meet briefly (10 minutes) to discuss a food topic, such as "The Merits of Carrots," and then move to the aerobics classroom for a basic workout. Hassle Free membership The Wilton P. Herbert Health & Wellness Center offers a variety of "hassle-fee" memberships to meet individual needs. A one-time enrollment fee is paid upon joining and a monthly membership fee entitles members to unlimited use of the facility. Membership dues are collected through electronic funds transfer for month-to-month memberships, or members can pay 12 months in advance. There are non long-term binding contracts, and members may cancel their membership with 30 days' notice. Once a member is enrolled, a fitness evaluation is conducted and a complete orientation to the facility is given, including introductions to the equipment. Additional health and fitness information is available at all times from the trained fitness specialists on staff. Personal trainers are also available to work on specific fitness goals for an additional fee. Lastly, membership includes classes on weight control, nutrition, stress management, and other health and wellness topics. Staffing The Health and Wellness Center is staffed and operated by health Fitness Physical Therapy inc. Today, HFPT operates six hospital-bases fitness centers, 110 corporate-based fitness centers, 20 outpatient and on-site physical therapy centers, and serves numerous hospital clients with consulting services. |
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| For more information about Donald DeMars International, Inc., email us at donald@donalddemars.com |
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| All contents contained herein, Copyright ©2003 by Donald DeMars International, Inc. |
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